Investigation in practice:
Scenario A: What might the principle of Investigation look like
in practice?
In Scenario A, a new online training program for writing instructors
is being launched at Burgundy University. More than twenty instructors
have volunteered to learn to teach writing online, and the university
estimates that eventually, it will need at least one hundred online
writing instructors. However, funding is tight and, although the university
is prepared to offer a small stipend to those who participate in training,
the total amount offered will cover only ten participants in this round.
Before providing more funding, the university wants some kind of proof
that the training plan the writing program administrator, Craig, has
proposed will be sufficiently efficient and effective.
Craig plans to pair individual trainees with experienced online instructors,
who will be their trainers. The training experience will occur over
the course of six weeks. The new trainees will not teach in the online
classroom during training, but they will receive simulated student contact
with their trainers and other novice online instructors and, if they
meet the program's criteria for success, they will provide supplemental
assistance to online students as tutors during the second half of the
semester.
Because his budget dictates that only three experienced trainers can
be paid for this work, Craig has decided to train only six new instructors
and to implement some communicative structures that help to create association among them. He is not certain that one trainer can work effectively
with more than two trainees at one time when they are also responsible
for other teaching and scholarly work within their institution. How can Craig use the principle of Investigation to examine trainer-to-trainee
ratio and effectiveness in his institutional setting?
To investigate trainer-trainee ratio, in this scenario, Craig has at
least two options:
- Assign two trainees to each trainer, or
- Assign one trainee to trainer A, two to trainer B, and three to
trainer C.
He needs to determine which option will enable him to collect sufficient
data to "prove" his training program to the university. Concurrently,
he must learn whether his program works in its basic concept, whether
the trainers can sufficiently mentor more than one trainee in a six
week period, and how well the trainees work with both simulated students
(the trainers) and actual students during the semester. His investigation
might examine data from:
- Feedback to training documents -- as perceived by the trainers and
trainees;
- Reported time used in training by trainers and trainees;
- Qualitative evaluation of trainee work, both during simulations
and from archived teaching documents as online tutors; and
- Trainee metacognitive reflection into online instructional strategies.
We trust that readers can think of other data that might help Craig to
investigate his new program, revise it to assist trainers and trainees
better, and argue for the appropriate budget for training on a broader
scale. With such data, the writing program administrator can begin to
make claims for his online training program as one that will benefit students,
online instructors, and -- of course -- the overall institution.